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Shopping Information

Delivery charges for orders from the Online Shop?

We charge a flat delivery fee of Rs. 200 for all orders across Pakistan, regardless of location.

How long will delivery take?

Your parcel will be delivered within 2 to 4 working days, depending on your city and courier service availability.

What exactly happens after ordering?

Once you place an order, our team will call you to confirm the order. After confirmation, we dispatch your package. All orders are shipped through Cash on Delivery (COD).

Do I receive an invoice for my order?

Yes, you can request an invoice at the time of order confirmation or delivery, and we will provide it with your parcel or digitally.

Payment Infomation

When the order payment is taken of my bank account?

We accept Cash on Delivery (COD) as well. If you’re not making an advance payment, you can simply pay at the time of delivery.

What is wishlist?

A wishlist allows you to save your favorite products to view or buy later. Even if you leave the website, your wishlist will still have the same products when you return.

What should I do if I receive a damaged or wrong product?

We offer returns and exchanges for damaged or incorrect products. Please contact us as soon as you notice an issue.

Can I change or cancel my order?

Yes, you can cancel or change your order, but only before it is dispatched. Please reach out to us quickly if you need to make changes.

What is "package tracking" in my orders?

Package tracking allows you to monitor the delivery status of your order in real-time. You’ll receive tracking details once your order is shipped.