Shipping Policy – JuniorLog.pk

At JuniorLog.pk, our goal is to deliver your favorite toys and kids’ essentials in a fast, safe, and reliable manner. Please read our shipping policy carefully to understand how your order is processed and delivered.

1. Order Processing

• Once you place an order on our website, it goes through an initial verification process.

• Our team will contact you via phone call or WhatsApp to confirm the order details.

• Orders are only dispatched after confirmation to ensure accuracy and avoid delivery issues.

2. Shipping Timeframe

We aim to deliver your orders as quickly as possible:

• Major Cities: Orders are delivered within 2 to 4 working days.

• Remote or Rural Areas: Delivery may take up to 5 working days depending on the courier service coverage in your area.

Note: Working days do not include Sundays or public holidays.

3. Delivery Charges

• We offer a flat shipping rate of Rs. 200 on all orders across Pakistan.

• There are no hidden charges, and you only pay the amount confirmed during checkout.

4. Shipping Method

• We use trusted courier services to ensure your parcels are delivered on time and in excellent condition.

• Our delivery process is Cash on Delivery (COD), making it convenient and secure for our customers.

5. Delivery & Inspection

• We recommend all customers to inspect the parcel upon delivery in the presence of the courier.

• If your package appears damaged or tampered with, do not accept it and contact our support team immediately.

6. Order Tracking

• Once your order is dispatched, we can provide a tracking number upon request so you can monitor your parcel’s status.

7. Customer Support

If you face any issue related to shipping, delays, or need help tracking your order, feel free to contact our support team:

📞 Phone/WhatsApp: 03489200577
📧 Email: juniorlogtoys@gmail.com
⏰ Support Hours: 10:00 AM – 10:00 PM (Mon–Sunday)

At JuniorLog.pk, we’re committed to making your online shopping experience smooth, transparent, and satisfying. Thank you for choosing us!